Can I exchange a product? 21 December 2021 13:46 Updated No, it’s not possible to exchange a product. If you have ordered a wrong product, you can return it according to our return conditions. To receive the right article, you can place a new order. Related articles What do I have to do when my order is incomplete or when I receive a wrong article? How can I return my order? Where can I follow my order? How long will it take before my package will be delivered? What are the shipping costs for my order?