We pay close attention to service, product display and information on our webshop. Should the item received yet not meet your expectations you can return the item only if:
- The article is ordered through difrax.com
- The article is unused, unopened in original packaging and is equipped with any attached labels.
- The item within 14 days after receiving the order returned to the following address:
T.a.v. Difrax webshop
3723 BK Bilthoven
The shipping cost to return your order are for you.
If you receive a wrong or damaged product or missing an item in your order, please contact first the customer service.
After receiving your return, we will refund the amount to the bank account know to us within 14 working days.